Hassle-Free Returns You Can Trust

At Orovant, your satisfaction is our top priority. If your timepiece isn’t exactly what you expected, we offer a smooth, transparent, and stress-free return and exchange process to ensure your peace of mind.

Return Method & Fees

Return Method: By mail
Return Label: Prepaid return label included with your package at no cost
Restocking Fees: None
Refund Processing Time: Refunds are issued within 7 business days after we receive and inspect your returned item

Product Eligibility & Return Window

Condition Requirements: Items must be new, unworn, and returned in their original packaging
Return Window: Requests must be submitted within 15 days of delivery

Returns & Exchanges

Returns: Accepted for both defective and non-defective items
Exchanges: Available if you wish to replace your watch with a different model or style

Service Region

Applicable Region: United States (domestic orders only)

Get in Touch

Whether you have questions, need assistance, or simply want to connect, the Orovant team is here to help.
Phone: +1 xxxxxxxxx
Email: support@orovant.com
Address: xxx
Response Time: We respond within 24 hours
Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM PST, Saturday: 10:00 AM – 4:00 PM PST, Sunday: Closed